Help Center – Everything You Need to Know Before Your Visit

Any Questions?
Maybe You’ll Find Your Answer Here!

Bookings, Tickets and Cancellation

How do I make a booking?

Booking your tickets on our website is quick and easy:

1. Start by checking the availability for the experience you want.
2. Pick your preferred date and time slot.
3. Head to checkout and complete your payment.

That’s it! You’ll get a confirmation email with your ticket details right after booking.

Will I receive a confirmation email after booking?

Yes! You’ll get a confirmation email with your PDF ticket just seconds after your purchase. Make sure to check your inbox!

What should I do if I encounter issues during the booking process?

If you’re having trouble booking, first check our FAQs for quick answers. If you still need help, our Support team is here for you. Use the Contact Form below, and we’ll be happy to assist!

Is this the venue’s official website?

No. This website offers official tickets to the venue. It is not, however, the venue’s official website.

What payment methods are accepted?

We accept all major credit and debit cards, as well as Google Pay and Apple Pay. Simply enter your details at checkout, and you’re good to go.

Can I modify or cancel my booking?

It depends on the experience you’ve booked. Most experiences allow cancellations up to 24 hours before the start time, but some are non-refundable. To check the policy for your booking, head to the “See Info” section and look under “Cancellation Policy.”

Do I need to print my tickets, or can I use mobile tickets?

No need to print anything, our tickets are digital. Just show your ticket on your phone, and the staff will validate it. If any extra steps are needed for a specific experience, you’ll find them clearly mentioned in your e-ticket.

How can I contact customer support?

If you couldn’t find the answer to your question through our FAQs section, reach out to us via the Contact Form below.

FAQs

What is the Adventure Science Center in Nashville?

It is a not-for-profit science and technology center dedicated to interactive learning experiences for all ages.

How long has the Adventure Science Center been open?

The center has served the community for over 80 years.

Where is the Adventure Science Center located?

It is located at 800 Fort Negley Blvd., Nashville, TN.

What types of exhibits are found at the Adventure Science Center?

There are more than 175 hands-on exhibits covering topics like biology, astronomy, and physics.

What is special about the Sudekum Planetarium?

The planetarium features a 63-foot dome that hosts immersive shows on astronomy and space.

Can I visit the center with children?

Yes, the center is family-friendly and offers educational activities for all ages.

Are there any special events at the Adventure Science Center?

Yes, the center hosts events such as Camp Jurassic 21+, Be Like Blippi Week, and Touch-a-Truck.

What are the opening hours during summer?

From now through August 1, it is open Friday from 9:00 am to 5:00 pm.

Does the center offer guided tours?

Guided tour options are available to enhance the visitor experience.

Is the Adventure Science Center accessible for people with disabilities?

Yes, the facility includes accessibility features to accommodate all visitors.

Can I hold private events at the Adventure Science Center?

Yes, spaces including the planetarium are available for private event rentals.

Is there parking available onsite?

Parking information can be found on-site and in visitor resources.

Are pets allowed at the Adventure Science Center?

Pets are generally not permitted inside the center.

How large is the Adventure Science Center facility?

The center encompasses 110,000 square feet of exhibit space.

Is photography allowed inside the center?

Visitors are typically allowed to take photos for personal use; specific policies may apply.